Interview Cracker jobs - Customer Support Executive

Customer Support Executive

Interview Cracker
experience Fresher
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 1
Applications: 4
Openings: 12

Job Description

Handle technical and non-technical queries and issues from customers and business partners in collaboration with internal stakeholders

Key Responsibilities

-Understand and resolve customer queries and issues(technical and non technical) in collaboration with internal stakeholders as per the defined SLAs(over mails and calls)

-Adhere to the defined SOPs and processes in dealing with customer queries and issues

-Provide relevant information on Qwilcilver products and services to customers

-Maintain and update the relevant documentation relating to help desk activities

Functional Competence

-Good verbal and written communication skills

-Attention to detail

-Ability to continuously learn and adapt

-Working with teams

Experience :0-2 years

Contract length: 6 months


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id452400
StateKarnataka
Country India

About Company

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