Kleenco On Demand Services Pvt Ltd jobs - Customer Support Executive

Customer Support Executive

Kleenco On Demand Services Pvt Ltd
location
Bangalore(Bommanahalli)
experience Fresher
salary 18,000 - 22,000 Per Month
qualification
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Posted: 4 Months ago
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Job Description

Customer Service Executive 

Join now and be a part of our growth story! 

A customer service executive should be able to interact with a customer and immediately get the context of their problem. CS Executive should have deep inclination towards learning the new product/service to build sound knowledge of the same, which will help them to suggest a solution to the customer right away. 

In the event, if the issues are beyond the immediate the scope of the executive, they should learn to escalate the problem to the right internal teams(s) and make sure to follow up the progress of the escalation and keep customer updated all the time.  

 

Key Responsibilities:

 Take ownership of the customers issues 

Troubleshoot problems and see them through to resolution 

Escalate unresolved issues to the appropriate internal teams

Collect prompt and accurate feedback from customers

Document knowledge in the form of solution articles for future use 

Master the CS ticketing tool, email and phone etiquette

 

What we’re looking for:

Excellent communication skills both written and spoken – preferably multi lingual (English, Kannada & Hindi) 

Competent computer knowledge along with MS excel & word

Ability to multitask 

Attention to details 

Ability to honor deadlines 

A proactive approach to support 

A terrific team player


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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview, Telephonic Interview

About Company

Kleenco On Demand Services Pvt Ltd
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Kleenco On Demand Services Pvt Ltd recruiting Customer Support Executive candidates nearby Bangalore,.Kleenco On Demand Services Pvt Ltd vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Kleenco On Demand Services Pvt Ltd Company recruits a lot of candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Bangalore, can apply for Customer Support Executive position in Kleenco On Demand Services Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Kleenco On Demand Services Pvt Ltd recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Kleenco On Demand Services Pvt Ltd and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Kleenco On Demand Services Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Kleenco On Demand Services Pvt Ltd and near your city and get a secured career.