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Magus Customer Dialog Pvt Ltd jobs - Customer Support Executive

Customer Support Executive

Magus Customer Dialog Pvt Ltd
location
Bangalore
experience Fresher
salary 12,000 - 22,000 Per Month
qualification
B.Com, BA, BCA
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Posted: 4 Years ago
Views: 5
Applications: 4
Openings: 25

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Particulars

Role Customer Service / Tech Support
EducationB.Com, BA, BCA
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id218714
Job Category Tech Support
StateKarnataka
Country India

About Company

Magus is a pioneer in Contact Center operations in the field of Customer Retention Services. At Magus, we have a fresh new perspective on how to manage customer relationships more effectively. We call it the “Magus Customer Dialog”.
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