Customer Support Executive jobs in Bangalore at Nobroker

Customer Support Executive

Handle inbound calling for customer service.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
Conduct follow-ups to ensure complete resolution of issues.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.

India’s first Proptech unicorn, NoBroker.com is a disruptive brokerage-free property search portal thatconnects house/property owners & tenants/buyers directly by eliminating the middleman. The brainchildof Amit, Akhil and Saurabh, who are alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad respectivelyin the year 2014, NoBroker.com came to life because all of them believed that paying hefty brokeragecannot be the only option to find a new home. Changing the real-estate game since its inception in 2014,NoBroker.com has now created the world’s largest ‘customer-to-customer’ real estate ecosystemserving >1 crore customers. NoBroker.com adds 5 lakh customers on a monthly basis and witnesses 20lakh customer connections every month. It closes over 55,000 transactions every month saving INR 1200crore of brokerage in a year. In its most recent funding round, NoBroker.com has raised USD 210 millionand has turned into a unicorn valued at a >USD 1 billion. NoBroker is headquartered in Bengaluru(Bangalore) with a team of 4000+ employees. Apart from Bengaluru (Bangalore) we serve key citiesincluding Mumbai, Hyderabad, Pune, Chennai, Delhi & NCR.