Orena consultancy services LLP jobs - Customer Support Executive

Customer Support Executive

Orena consultancy services LLP
experience Fresher
salary 14,500 - 15,500 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 0
Openings: 1

Job Description

• Handle inbound and as well as customer concerns and queries

• Contacting existing customers as well as prospective customers

• Asking questions to the customer and understanding their need

• Resolving queries and issues related to the products and services

• No sales target no pressure.

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Analyzing customer needs and recommending products based on those needs.

• Meet personal/customer service team sales targets and call handling quotas

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers



Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id959678
Job Category Tech Support
Locality Address Electronic City
StateKarnataka
Country India

About Company

Orena consultancy services LLP
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