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Customer Support Executive

PITCS
Freshers
20,000 Per Month
Job is expired
Posted on 26 Mar 19
Job DescriptionLast Date 25 May 19
Responsibilities: 
  • Responsible for managing user portfolio, customers engagement and analysing the performance of the portfolio. 
  • Define reporting and alerting requirements for the different stages of the products given to customers · 
  • Take end-to-end responsibility from profile review, risk assessment, excel based reporting and data integrity. 
  •  Manage communication and resolve customer grievances seamlessly across phone, email, chat. · Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer · 
  • Look for innovative marketing pieces to reach out to underserved and unserved segments · Diverse & cross-functional learning opportunities with the freedom to explore all kinds of roles and directly work with the Co-Founders  

Job Type

Interview Type

Face to Face Interview

Company Description
PITCS is an integrated IT solutions and HR Staffing service provider headquartered in Bangalore, India. Our offerings span across Software Services (Product Engineering, Application Development, Application Management, Mobile Application Development etc),Managed IT Services, Business Applications, HR Services (Staffing, RPO, Recruitment, Payroll etc).

With an indomitable spirit to succeed, PITCS made a modest start in the year 2005, from a small office with a team of six. Today, with over a hundred person family, we have come a long way and the same inspiration to achieve continues to drive us from one success to another.

We have a global footprint with a development center at Bangalore and Sales centers in Singapore, Hongkong, USA catering to our clients spread across the continents of Asia, America, Europe, Australia and Africa.

As a leading, next-generation technology company, we provide custom IT solutions and support services across multiple technology platforms. Our unique onsite/offshore global delivery model enable our customers achieve competitive advantage and satisfaction.

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