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Customer Support Executive

Radius Agent
Freshers
25,000 - 35,000 Per Month
Posted on 09 Apr 19
Job DescriptionLast Date 08 Jun 19

Customer Support Or  Product Support OR Technical Support 

Description
  • Demonstrates higher level knowledge and skills within own discipline. Solves varied and moderately complex problems. Exhibits knowledge of the company, processes, and customers. 
Key Responsibilities
  • Understand, research, and resolve internal and external application and issues of moderate difficulty. Independently learn and investigate customer's high-value problem (HVP),systematic bug or systematic software failures.
  • Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.
  • Provide ongoing training to customers for technical and systems issues.
  • Provide assistance in the analysis of customer performance, integration and database management issues. 
  • Deliver updates and reports to managers, partners.
Functional Knowledge
  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities
Interpersonal Skills
  • Explains complex information to others in straightforward situations
Education  Qualifications
  • Bachelor's Degree with 0-1 Years of Experience  
Please let me know if you are interested to have a discussion regarding this. 

Have a great day |
-- Regards,Neethu Dharan NHuman Resource | TAneethu@radiusagent.com |  | radiusagent.com



Job Type

Interview Type

Written-test, Face to Face Interview, Telephonic Interview

Company Description
Radius (formerly Agentdesks) is a professional network of 40,000+ Real Estate Agents and Brokers. We are endorsed by reputed Realtor associations such as CRS and AREAA and our investors include some of the most successful technology and real estate investors in Silicon Valley. 
Radius (formerly Agentdesks) is a San Francisco based real estate agent networking + referral platform. Our vision is to empower independent real estate agents around the world in creating a frictionless workflow in buying or selling properties for consumers.  Started in August-2015, we are the fastest growing RE network.
We are looking to build an excellent team of engineers with importance given to quality over quantity.  We are backed by some of the biggest names in the valley - Pete Flint (Founder @ Trulia, partner @ NFX , Tim Guleri (Partner @ Sierra ventures),Bobby Yazdani (Partner @ Cota),Gokul Rajaram (Head of product @ Square, Head of Product @ Google Adsense & Facebook Ads) amongst many others.   
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