Customer Support Executive jobs in Bangalore at Selligence solutions pvt ltd

Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.

The Job Role and Responsibilities

The primary responsibilities of a Customer Service Executive would be :

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms and applications.

Follow up to ensure that appropriate actions were taken on customers requests.

International Selligence Solutions (ISS) is a qualified Human Resource Consulting company. The founders of the firm have over thirty years of work in the area of Human Talent and Development. The company has expertise in all aspects of Human Resource systems which serve inclusive of a complete employee life cycle in an organization such as, Talent Acquisition, Business Strategy and Consulting, Leadership Development, Learning & Development, etc. We also have focused services and programs for Institutes in developing young talent and thus have Academia Partnerships to produce capable manpower to the Corporations.
Because of our ability to generate unique and creative talent solutions to complex human resource problems, ISS has worked closely with Corporations to acquire and develop talents.
The Talent Architects of ISS have made a commitment to deliver the utmost quality of Talent Solutions and Design. Informed by current technologies, budget schedule, and client priorities, they strive for perfection in service and product. Excellence and innovation describe the reputation, which they expect will become synonymous with the name International Selligence Solutions.