1. Manage outgoing calls, emails & chats support 2. Identify and assess customers' needs to achieve satisfaction 3. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Interview Type : Face to Face Interview, Telephonic Interview
Shoocal is a one-stop solution for restaurants & hotels that help you offer a delightful experience to your customers, by speeding-up order processing, billing, record feedback, etc. We are also launching a food & table booking platform for restaurants in Bangalore, India.