Shoppre Global Private Limited jobs - Customer Support Executive

Customer Support Executive

Shoppre Global Private Limited
experience Fresher
salary Salary not disclosed
Posted: 3 Years ago
Applications:
Openings: 2

Job Description

 
Selected intern's day-to-day responsibilities include:

1. Handling customer queries from different sources such as chats, calls, and emails.
2. Ensuring a disciplined follow-up mechanism to acquire customers
3. Devising new plans to attract new customers or old customers to make a transaction
4. Managing a team of representatives offering customer support
5. Overseeing the customer service process
6. Resolving customer complaints brought to your attention
7. Creating policies and procedures
8. Conducting quality assurance surveys with customers and providing feedback to the staff
9. Maintaining a pleasant working environment for your team
Skill(s) required
  • MS-Excel
  •  
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 8th Aug'22 and 12th Sep'22

    3. are available for duration of 6 months

    4. are from or open to relocate to Bangalore

    5. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Other requirements

    1. Any bachelor's degree

    2. Excellent interpersonal, written & oral communication skills

    3. Computer skills, knowledge of mediation and conflict resolution techniques is preferable

    4. Freshers can apply

    5. We are looking for candidates who are located in Bangalore

    Perks
  • Certificate
  • Letter of recommendation
  • Flexible work hours
  • Informal dress code
  • Job offer
  •  

    Job Particulars

    Role  BPO / Customer care
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment Type Internship / Projects
    Job Id 840334
    State Karnataka
    Country India

    About Company

    ShoppRe is an international shipping and consolidation company based out of Bangalore. It is a shipping and consolidation company with the idea of always being able to help the global community, their need to shop authentic products from thousands of Indian online stores, and to help them ship it all to anywhere across the globe at an affordable price.
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