Customer Support Executive

Skylar consultancy
Experience : Freshers
Education : BA, BCA, B.Com
Location : Bangalore
Per Month: Rs. 12,000 - Rs. 20,000
Posted on 08 Jan 20
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Job DescriptionLast Date 08 Mar 20
  • He is responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.
  • He is responsible for rendering useful administrative support to other members of the customer care team.
  • He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  • He is responsible for monitoring Call tracking for responses from an administrative team so call returns are done in a timely fashion.
  • His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know inquiry is still being researched.
  • His responsibility is to answer participant questions, as well as question participants to obtain a full understanding of what information is being requested.
  • Fresher / Experience
  • Job Type : Full Time
    Interview Type : Face to Face Interview
    Company Description
    End to End Recruitment in BPO voice process for International
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