Skylar consultancy jobs - Customer Support Executive

Customer Support Executive

Skylar consultancy
experience Fresher
salary 12,000 - 20,000 Per Month
qualification
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Posted: 4 Years ago
Views: 1
Applications: 3
Openings: 1

Job Description

  • He is responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.
  • He is responsible for rendering useful administrative support to other members of the customer care team.
  • He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  • He is responsible for monitoring Call tracking for responses from an administrative team so call returns are done in a timely fashion.
  • His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know inquiry is still being researched.
  • His responsibility is to answer participant questions, as well as question participants to obtain a full understanding of what information is being requested.
  • Fresher / Experience

  • Job Particulars

    EducationB.Com, BA, BCA
    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id267465
    StateKarnataka
    Country India

    About Company

    End to End Recruitment in BPO voice process for International
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