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TARUS jobs - Customer Support Executive

Customer Support Executive

TARUS
location
Bangalore
experience Fresher
salary 12,000 - 15,000 Per Month
qualification
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Job is expired
Posted: 2 Years ago
Applications:
Openings: 1

Job Description

- Make or Receive inbound calls from the existing clients or prospective clients as per business expectations
- Ensure complete and correct information is transferred to the customer on every call
- Should handle the customers confidently and assertively
- Ensure 100% customer satisfaction on all the calls handled and improve the overall CSAT
- Should be fine with rotational week offs as per the process requirement.
- Should be fine with all the shifts as per the company requirement.
- Ensure minimum login hours are met
- Meet the basic process metrics management like Attendance, Sale/Collections/Conversion, talktime, break time, Login hrs, Productive Time on system, ACHT, C-SAT scores, Call quality scores, Sales/Collection Score, Product test scores etc. as defined for his level.
- Reporting basic escalation to supervisor.

Job Particulars

Role  BPO / Customer care
Education Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment Type Full Time
Job Id 949815
Job Category MBA , Diploma , Walkins , BSc/BCA/BBM , Tech Support
Locality Address Old Airport Road
State Karnataka
Country India

About Company

TARUS
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