Transact Global BPO jobs - Customer Support Executive
Customer Support Executive
Fresher
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Your Profile matches the job
Posted:
3 Years ago
Views:
Applications:
Openings:
1
Job Description
Responsibilities:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
Job Particulars
Education
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply
Freshers
Hiring Process
Walk - In, Face to Face Interview, Telephonic Interview
Employment Type
Full Time
Job Id
786420
Job Category
MBA , Diploma , Walkins , BSc/BCA/BBM , Tech Support
Locality Address
Yeshwantpur
State
Karnataka
Country
India
About Company
Transact Global BPO
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