Transact Global BPO jobs - Customer Support Executive

Customer Support Executive

Transact Global BPO
experience Fresher
salary Salary not disclosed
Posted: 3 Years ago
Views:
Applications:
Openings: 1

Job Description


Responsibilities:
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.

Job Particulars

Role 
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 786420
Locality Address Yeshwantpur
State Karnataka
Country India

About Company

Transact Global BPO
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