Valueleaf services Pvt ltd jobs - Customer Support Executive

Customer Support Executive

Valueleaf services Pvt ltd
experience 0.5 to3 Years
salary 20,000 - 25,000 Per Month
qualification
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Job is expired
Posted: 1 Year ago
Applications:
Openings: 1

Job Description

Hi,

Greetings from Valueleaf Group of Companies !!

We are hiring for a Customer support Executive

Location - Bengaluru.

Experience : 6 Months - 3 Years

Language preference:- English ,Hindi Mandatory.


Job Role:

● Building and maintaining profitable relationships with key customers.

● Resolving customer complaints quickly and efficiently.

● Understanding key customer individual needs and addressing those needs.

● Handle customer queries, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

● Maintain a positive attitude focused on customer satisfaction.

● Build sustainable relationships and trust with customer through open and interactive communication

● Updating the queries and given resolution given in the system/ tool

● Maintain the SLA and Achieve targets.

Requirement:-

  • Bachelor’s Degree
  • Proficiency in English and Hindi
  • Experience as a Customer Support or similar CS role
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities

Job Particulars

Role  BPO / Customer care
Education B.Com, BA, BCA, BE/B.Tech
Who can apply Experienced (0.5 to3 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 1569706
Locality Address Bommanahalli, BTM , Electronic City , HSR
State Karnataka
Country India

About Company

Valueleaf  services Pvt ltd
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