Wyiez jobs - Customer Support Executive

Customer Support Executive

Wyiez
experience Fresher
salary 15,000 - 20,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 2
Openings: 1

Job Description

We are looking for Customer Support Executive.
Education: Any Graduate
Requirements
  • Graduation is a must.
  • Excellent verbal and written communication skills without any MTI email etiquette
  • Good problem solving and analytical skills
  • Excellent customer service skills
  • Work from office
  Rounds of interview
  • Screening over the call
  • Ops
  • Responsibilities:
    • Manage large amounts of incoming calls
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Analyzing customer needs and recommending products based on those needs.
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
    • interactions, process customer accounts and file documents
    • Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers

     

    Required skills:

    • Good typing Speed.
    • Good Communication Skill.
    • Basic Computer Skills
    • Discipline, Positive Attitude & Punctuality

    Job Particulars

    EducationAny Graduate
    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id999534
    Job Category Tech Support
    Locality Address Bommanahalli
    StateKarnataka
    Country India

    About Company

    Wyiez is known for offering professional recruitment services, with the right skills in uplifting the productivity of the workforce. We offer end to end recruitment services in multiple sectors, which makes us compatible to work for all types of the industry regardless of the particular orientation. Our process varies as per the industry domain. It's a prime element of the recruitment so that the result exactly resembles the demand. As a recruitment agency, our purpose is to make a robust team of any company by providing them the most suitable talent-rich resources.

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