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Customer Support Executive

Teleperformance India
Chandigarh, Mohali(Industrial Area)
15,000 - 35,000 Per Month
Posted on 08 Apr 19
Job DescriptionLast Date 07 Jun 19
  • This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively
  • Handle queries and complaints of the products
  • Transaction handling Services, Problem Solving Efficiency
  • Numerical Ability, High level of accuracy
  • Energetic, friendly and approachable individuals that understand the impact of great customer service
  • Responsible to deliver high quality and productivity results that meet the identified targets
  • Strong ability to multitask and take fast decisions independently
  • Maintains composure and patience with customers
  • Education qualifications – HSC/Any Graduate
  • Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
  • Excellent interpersonal skills
  • Should not be below 18 years of age
  • Flexible to work in rotational shifts as per UK Hours, according to business needs
  • Excellent verbal, written and listening skills
  • Should have good command over Grammar and Fluency in English
  • Should not have any MTI while conversing
  • Details of several functions to provide quality service
  • Good knowledge of computers
  • Ability to Write/type messages to ensure professional tone

Job Type

Interview Type

Written-test, Face to Face Interview, Telephonic Interview

Company Description
TP Care, TP Technical Support, TP Sales, TP Rightshore, TP Homebase, TP ARM, TP AVAN, TP CCoD, TP Face to Face, e-Performance, Platinum