Customer Support Executive jobs in Chennai at Advansure Tech Private Limited

Contacting potential customers via telephone or other means to promote and sell personal loans.

Explaining the features and benefits of various personal loan products to customers and helping them choose the best one for their needs.

Providing information and guidance to customers on the loan application process and helping them complete the necessary paperwork.

Following up with customers on the status of their loan applications and addressing any questions or concerns they may have.

Maintaining accurate records of customer interactions, sales, and other data in a CRM system or other tracking tool.

Keeping up-to-date with industry trends, product knowledge, and regulatory requirements related to personal loans.

Collaborating with other members of the sales team, as well as underwriting and customer service staff, to ensure a smooth loan origination and servicing process.

Providing excellent customer service and building strong relationships with customers to encourage repeat business and referrals.

EduFin's promoters bring over EIGHT decades of collective experience in banking, finance, and technology. We combine the best-of-breed technology and domain expertise to give resilience across touchpoints of financing; to parents’ and schools. Our process-driven approach empowers predictable experiences across all stakeholders.

EduFin recognizes the need for customized products in the education financing industry. Our convenient and flexible set of plans help parents’ meet the rising education cost.

These are possible because of our strategic partnerships with India's best educational institutions and Lending partners.

EduFin ensures low risk and high return products for Banks and financial institutions to become part of the success triangle; Parent, Schools and Lending partners.