Process Name: Technical Support (Voice Process) /Customer Service / Client Management / IT Helpdesk (Voice Process) profile
Shift Timings: Day Shift
Work Location: Chennai
Language: Must be good in Reading/ Write / Speak - Tamil, English & Hindi
Rounds of Interviews: HR round / Voice & Accent / Manager Round
Experience Needed: Candidates who are Fresher's / Recent Graduates / Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply
Technical Support: Voice & Non-voice
• IT Help Desk
• Desktop Support
• Technical Chat / Email Support
• Application Support (Voice)
• IT Trouble Shooting
Required Candidate profile
* Candidates who are Freshers/Recent graduates or relevant experience can apply
*Possess good analytical skills - detail-oriented
*Possess good communication skills, both oral and written
*Be familiar with Microsoft applications and working knowledge of MS excel
*Have a good attitude - should be committed to the work
*Hindi Speaking candidates for product demonstration & training
Only Female candidates can apply and freshers we trained them
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