Hermes I Tickets Pvt Ltd jobs - Customer Support Executive

Customer Support Executive

Hermes I Tickets Pvt Ltd
experience Fresher
salary 12,000 - 18,000 Per Month
Posted: 6 Years ago
Applications:
Openings: 50

Job Description

Greetings from GET MY TRIP.......
Huge Opening for Fresher / Experienced in Perungudi.

Job Description:
  • To take inbound calls and resolve customer queries(Getting queries regarding re issue, re cancellation, refunds).
  • Handle email queries, when needed.
  • To maintain TAT in resolving queries as per internal process.
  • Daily reporting and call tracking.
  • Maintain call quality as per company standards.
Required Skills:
  • Candidates must be able to speak Hindi and Tamil.
  • Basic Computer Knowledge like Excel.
  • Male Candidates is Preferable.
  • Should be ready to work in rotational shift.

Job Particulars

Role  BPO / Customer care
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 160250
State Tamil Nadu
Country India

About Company

About Us:
Hermes is a distributor and also a leading technology solutions provider addressing the growing needs of the Travel, Services and Hospitality industry. Incorporated in 2007, Hermes is India's first Travel Solution and Travel Products & Services Distribution Company that has integrated and delivered all forms of travel related products and services in a single unified services platform and rolled it to a large number of agents across India successfully. Our approach focuses on combining IT innovation and proven business models to deliver cutting edge technology solutions to the travel industry.Hermes has developed a travel platform to integrate all travel market segments in India with a goal to simplify ticket and other travel inventory distribution procedures and processes. Further it has also built inventory automation / virtualization systems for unorganized transport providers to be automated and made ready for electronic distribution of their inventory.
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