Hermes I Tickets Pvt Ltd jobs - Customer Support Executive

Customer Support Executive

Hermes I Tickets Pvt Ltd
experience Fresher
salary 12,000 - 18,000 Per Month
qualification
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Posted: 4 Years ago
Views: 7
Applications: 0
Openings: 50

Job Description

Greetings from GET MY TRIP.......
Huge Opening for Fresher / Experienced in Perungudi.

Job Description:
  • To take inbound calls and resolve customer queries(Getting queries regarding re issue, re cancellation, refunds).
  • Handle email queries, when needed.
  • To maintain TAT in resolving queries as per internal process.
  • Daily reporting and call tracking.
  • Maintain call quality as per company standards.
Required Skills:
  • Candidates must be able to speak Hindi and Tamil.
  • Basic Computer Knowledge like Excel.
  • Male Candidates is Preferable.
  • Should be ready to work in rotational shift.

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id160250
StateTamil Nadu
Country India

About Company

About Us:
Hermes is a distributor and also a leading technology solutions provider addressing the growing needs of the Travel, Services and Hospitality industry. Incorporated in 2007, Hermes is India's first Travel Solution and Travel Products & Services Distribution Company that has integrated and delivered all forms of travel related products and services in a single unified services platform and rolled it to a large number of agents across India successfully. Our approach focuses on combining IT innovation and proven business models to deliver cutting edge technology solutions to the travel industry.Hermes has developed a travel platform to integrate all travel market segments in India with a goal to simplify ticket and other travel inventory distribution procedures and processes. Further it has also built inventory automation / virtualization systems for unorganized transport providers to be automated and made ready for electronic distribution of their inventory.
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