Hirewiz technologies jobs - Customer Support Executive
Customer Support Executive
Fresher
Salary not disclosed
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
Roles and Responsibilities :
Key Skills:
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Maintaining a pleasant working environment for your team.
Key Skills:
- Strong Telephone & Email Etiquette.
- Excellent communication skills (Both English & Hindi)
- Ability to multitask, prioritize, and manage time effectively.
- Knowledge of mediation and conflict resolution techniques is preferable.
Job Particulars
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1418130
Job Category
BSc/BCA/BBM , Tech Support
Locality Address
Royapettah
State
Tamil Nadu
Country
India
About Company
Recruitment & Digital Marketing Company in Chennai, we believe in the power of ideas. We are based in Chennai, but we work with clients worldwide.
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