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Magic Bus jobs - Customer Support Executive

Customer Support Executive

Magic Bus
location
Chennai
experience Fresher
salary 18,000 - 20,000 Per Month
qualification
12th Pass (HSE)
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Job is expired
Posted: 9 Months ago
Applications:
Openings: 25

Job Description

Roles and Responsibilities:
  • Make outbound calls: Contact potential customers to promote products or services 
  • Manage incoming calls: Answer customer questions and resolve issues 
  • Build relationships: Develop rapport with customers and maintain positive relationships 
  • Provide information: Educate customers about products and services, including features, pricing, and benefits 
  • Follow up: Check in with customers to ensure satisfaction and identify opportunities for upselling 
  • Maintain records: Document customer interactions in a database, including queries, responses, and complaints
Qualifications:
  • High school diploma or equivalent
  • Previous experience in customer service or a related field is a plus
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to handle high-stress situations and difficult customers
  • Attention to detail and accuracy
  • Ability to multitask and prioritize workload
  • Familiarity with customer support software and CRM systems
  • Positive attitude and willingness to learn

Job Particulars

Role  BPO / Customer care
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1786541
Job Category Tech Support , Work from Home
Locality Address Perungudi
State Tamil Nadu
Country India

About Company

Magic Bus
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