Mavens i Softech Solutions Private Limited jobs - Customer Support Executive

Customer Support Executive

Mavens i Softech Solutions Private Limited
experience Fresher
salary 10,000 - 15,000 Per Month
qualification
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Posted: 1 Year ago
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Job Description

  • English & Hindi - Must
  • Manage large amounts of inbound calls in a timely manner
  • Follow communication “scripts” when handling different topics pertaining to the Software
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to collect the references from the existing clients
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call centre database in a comprehensible way on the prescribed templates
  • Collect the new Change request and hand it over to product team
  • Meet personal/team qualitative and quantitative targets to fix the issues
  • Communicate all the new releases to the clients as and when required
  • Close all the inbound emails on day to day basis
  • Learn all the new releases and train the existing customers
  • Online and Onsite training is to be given to the customers as and when required
  • Regional Language

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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview

About Company

Mavens i is an IT software solution provider in business areas Banking, Pharma / FMCG, Telco, Airlines, Manufacturing, Retail and e-Commerce.
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Mavens i Softech Solutions Private Limited recruiting Customer Support Executive candidates nearby Chennai,.Mavens i Softech Solutions Private Limited vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Mavens i Softech Solutions Private Limited Company recruits a lot of candidates every year based on the skills . The candidates with 12th Pass (HSE), Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai, can apply for Customer Support Executive position in Mavens i Softech Solutions Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Mavens i Softech Solutions Private Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Mavens i Softech Solutions Private Limited and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Mavens i Softech Solutions Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Mavens i Softech Solutions Private Limited and near your city and get a secured career.