Proqol Healthcare Private Limited jobs - Customer Support Executive

Customer Support Executive

Proqol Healthcare Private Limited
experience 0 to 2 Years
salary Salary not disclosed
qualification
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Posted: 1 Month ago
Views: 0
Applications: 0
Openings: 1

Job Description

Dear Candidate,
A leading Pharma company, looking for Customer Support Executive
Location : Chennai
Experience: 0 to 2 years
Languages : English and Hindi must
If any interested, share your CV 

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

EducationB.Pharm, BSc
Who can applyFreshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1558965
Locality Address Ambattur , Anna Nagar, Kolathur , Perambur , Purasavakkam
StateTamil Nadu
Country India

About Company

Proqol Healthcare Private Limited is an ethical and vibrant organization with a strong focus on quality, research, and innovation. Founded in 2014, Proqol is located in Chennai. The company has a team of reputed experts with deep insight into the pharmaceutical and healthcare industry. Proqol has made available a range of innovative, value-added, evidence-based products for ailing patients.

 

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