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Radiant Cash Management Services Ltd jobs - Customer Support Executive

Customer Support Executive

Radiant Cash Management Services Ltd

location

experience

Fresher

salary

15,000 - 18,000 Per Month

qualification

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Posted: 2 Months ago

Views: 0

Applications: 0

Openings: 1

Job Description

Job Description:

1) Responsible to get the feasibilities from the respective regions within agreed TAT.

2) Responsible to ensure the LOI issued by the Bank / Clients are as per the feasibility shared.

3) Responsible to provide the necessary inputs to IT Team to create the New Point ID (RSC)

4) Responsible to share the Authorized CE / Crew photo details with Bank / Client as and when a change takes place.

5) Responsible to process start up requests and give timely feedback to the banks on start up.

6) Responsible to follow-up with respective region to complete the Dry Run.

7) Responsible to monitor the New Start-ups & Deactivations of customer points on monthly basis for reporting.

8) Responsible to resolve the cash pick up & cash delivery issues of allocated Banks / Clients.

9) Responsible to share the Deactivation mails received from banks to concerned R.Os

10) Will liaise with banks and ROs to sort out the deposition other issued faced during cash pickups / delivery issues.

11) Ensure ERP updating is done diligently.

12) SBI-Railways services being monitored on a daily basis and Division wise reports are being shared with client / customer wherever pickups are hampered etc. are being highlighted.

13) SBI-Penalty compilation being shared with client/customer

Job Particulars

Role BPO / Customer care

EducationB.Com

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1461079

Job Category Tech Support

Locality Address Thuraipakkam

StateTamil Nadu

Country India

About Company

Radiant Cash Management Services Ltd

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