Radiant Cash Management Services Ltd jobs - Customer Support Executive

Customer Support Executive

Radiant Cash Management Services Ltd
experience Fresher
salary 15,000 - 18,000 Per Month
qualification
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Posted: 2 Months ago
Views: 0
Applications: 0
Openings: 1

Job Description

Job Description:

1)     Responsible to get the feasibilities from the respective regions within agreed TAT.

2)     Responsible to ensure the LOI issued by the Bank / Clients are as per the feasibility shared.

3)     Responsible to provide the necessary inputs to IT Team to create the New Point ID (RSC)

4)     Responsible to share the Authorized CE / Crew photo details with Bank / Client as and when a change takes place.

5)     Responsible to process start up requests and give timely feedback to the banks on start up.

6)     Responsible to follow-up with respective region to complete the Dry Run.

7)     Responsible to monitor the New Start-ups & Deactivations of customer points on monthly basis for reporting.

8)     Responsible to resolve the cash pick up & cash delivery issues of allocated Banks / Clients.

9)     Responsible to share the Deactivation mails received from banks to concerned R.Os

10) Will liaise with banks and ROs to sort out the deposition other issued faced during cash pickups / delivery issues.

11) Ensure ERP updating is done diligently.

12) SBI-Railways services being monitored on a daily basis and Division wise reports are being shared with client / customer wherever pickups are hampered etc. are being highlighted.

13) SBI-Penalty compilation being shared with client/customer


Job Particulars

EducationB.Com
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1461079
Job Category Tech Support
Locality Address Thuraipakkam
StateTamil Nadu
Country India

About Company

Radiant Cash Management Services Ltd
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