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Smile Groups Pvt Ltd jobs - Customer Support Executive

Customer Support Executive

Smile Groups Pvt Ltd

location

experience

Fresher

salary

10,000 - 15,000 Per Month

qualification

Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

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Posted: 2 Years ago

Views: 0

Applications: 1

Openings: 20

Job Description

We urgently require Male Customer Service Executives for our International Call Center.

Roles and Responsibilities:

Manage incoming calls from the USA
Identify and assess customers’ needs to achieve satisfaction provide accurate, valid, and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas

Required skills:

Good Communication Skills in English.Basic Computer SkillsDiscipline, Positive Attitude & Punctuality

Shift:

Night Shift - Should be willing to work late-night shifts and during weekends with rotational offs.

Work Location:

Will be working from the office during the training period and also post-training, however, if any lockdown is implemented due to the pandemic employee will be required to work from home, and once the pandemic eases and the management decides to call to work from the office, employees will be required to report to office without any hesitation if management requires.

Job Particulars

Role BPO / Customer care

EducationCertificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can applyFreshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id657701

Job Category Diploma , Tech Support

Locality Address Nungambakkam

StateTamil Nadu

Country India

About Company

Smile Groups Pvt Ltd

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