SN Computers jobs - Customer Support Executive

Customer Support Executive

SN Computers
experience 0 to 2 Years
salary 12,000 - 20,000 Per Month
qualification
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Posted: 3 Years ago
Views: 7
Applications: 15
Openings: 10

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id353018
Locality Address Chennai-Others
StateTamil Nadu
Country India

About Company

For staying abreast of latest technologies as well as trends being followed in different sectors, it is necessary to maintain constant touch with training schedules based on newer parameters that become pivotal for one’s emergence as a front runner in today’s challenging environment.

Further, the challenges faced by training and corporate development professionals are also too many where education and training programs help in nurturing tomorrow’s talent as well as also promoting achieving more higher standards at personal as well as at organizational levels. This focused development in the field of educational and career achievement is fueling strong demand for quality candidates having with them the desired aptitude, skill as well as diligence to serve this industry.

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