Spanex jobs - Customer Support Executive

Customer Support Executive

Spanex
experience Fresher
salary 18,000 - 25,000 Per Month
qualification
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Posted: 5 Years ago
Views: 3
Applications: 0
Openings: 1

Job Description

  • Answer inbound chat, covering a full range of client’s products and services including obtaining all information necessary for resolution of transaction.
  • Achieve sales targets by effectively communicating benefits of products and services to customers.
  • Be knowledgeable of clients marketing initiatives and effectively communicate marketing campaigns and promotions to customers.
  • Utilize all available resources to reach out to prospects and turn those prospects into customers.  Sales through Customer Service
  • Accurately process and record call transactions using a computer and designated tracking software;
  • Offer alternative solutions where appropriate with the objective of retaining customers and client’s business.
  • Follow up and make scheduled call back to customers where necessary.
  • Follow standard processes and procedures.  Identify and escalate priority issues per Client specifications. Redirect problems to appropriate resource.


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Written-test, Group Discussion, Telephonic Interview
Employment TypeFull Time
Job Id123925
Locality Address Thiruvanmiyur
StateTamil Nadu
Country India

About Company

Consultancy Services
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