Customer Support Executive jobs in Chennai at Sri Daksha jobs.com

Greetings from Sridakshajobs.com

Job Description:

Candidate has to respond to Query/Complaint/Request from customers including follow-up and close looping (Voice and Email). Support includes (applicable to all processes/queues)
Internal emails from executives on behalf of the customer.
Resolving logs received at Customer Service related to Written Correspondence.
Coordination with resolution owners & sending final confirmation/acknowledgement to customers for forwarded logs (complaint/ request).
Salary: 1,50,000 – 2,50,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice / Semi Voice (Mail Chat - Airtel )
Role: Associate/Senior Associate -(NonTechnical)
Openings: 10
Experience: 0 – 3 years (Freshers)
Location: Chennai

Greetings from Sridakshajobs.com

Job Description:

• Candidate has to respond to Query/Complaint/Request from customers including follow-up and close looping (Voice and Email). Support includes (applicable to all processes/queues)

• Internal mails from executives on behalf of customer.

• Resolving logs received at Customer Service related to Written Correspondence.

• Coordination with resolution owners & sending final confirmation/acknowledgement to customers for forwarded logs (complaint/ request).

Salary: 1,50,000 – 2,50,000 P.A

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice / Semi Voice (Mail Chat - Airtel )

Role: Associate/Senior Associate -(NonTechnical)

Openings: 10

Experience: 0 – 3 years (Freshers)

Location: Chennai

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