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Customer Support Executive

Sri Daksha jobs.com
Experience : Freshers
Skills : BPO, Voice Support
Location : Chennai
Per Month: Rs. 9,000 - Rs. 17,000
Posted on 25 Jun 19
Job is expired
Job DescriptionLast Date 21 Aug 19

Greetings from Sridakshajobs.com

Job Description:

  • Candidate has to respond to Query/Complaint/Request from customers including follow-up and close looping (Voice and Email). Support includes (applicable to all processes/queues)
  • Internal emails from executives on behalf of the customer.
  • Resolving logs received at Customer Service related to Written Correspondence.
  • Coordination with resolution owners & sending final confirmation/acknowledgement to customers for forwarded logs (complaint/ request).
  • Salary:  1,50,000 – 2,50,000 P.A
  • Industry: BPO / Call Centre / ITES
  • Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
  • Role Category: Voice / Semi Voice (Mail Chat - Airtel )
  • Role: Associate/Senior Associate -(NonTechnical)
  • Openings: 10
  • Experience: 0 – 3 years (Freshers)
  • Location: Chennai

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

Greetings from Sridakshajobs.com

Job Description:

• Candidate has to respond to Query/Complaint/Request from customers including follow-up and close looping (Voice and Email). Support includes (applicable to all processes/queues)

• Internal mails from executives on behalf of customer.

• Resolving logs received at Customer Service related to Written Correspondence.

• Coordination with resolution owners & sending final confirmation/acknowledgement to customers for forwarded logs (complaint/ request).

 

Salary:  1,50,000 – 2,50,000 P.A

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice / Semi Voice (Mail Chat - Airtel )

Role: Associate/Senior Associate -(NonTechnical)

Openings: 10

Experience: 0 – 3 years (Freshers)

Location: Chennai

Mention” Sri daksha jobs.com” on top of your resume

Interview Venue:

Anejas tower

1st Floor

Altrustindia

No4&5 Developed plot estate

Perungudi

Chennai 600096

Opp to State bank of india

 

Reference : Mention  on the top of your resume as  - Sri Daksha Jobs.com

Contact : Dakshajobs –

Emai ID :

All the Best

 

 

Job is expired