Customer Support Executive jobs in Chennai at Sykam Consultancy Services PVT. LTD.

Our organisation is searching for Technical & Customer Support Executives to manage our customers/users that belong to our own group of companies. Besides, it is an excellent opportunity for all the fresher candidates who are looking for Customer Support Executive jobs in Chennai.
Responsibilities

Responding/communicating promptly to customer queries related to the companies products/services by using both computer/laptop and mobile, through various channels.

Knowing our products inside and out so that you can answer questions.

Ensure customer satisfaction and provide professional customer support.

Must capable of working on different platforms if training provided.

Maintaining records of transactions and interactions.

Appropriate and timely follow-ups wherever required.

Escalate unresolved queries to respective departments for accurate redressal.

Skills Required:

Typing speed with 30 words per a minute is required.

A professional approach in answering queries via emails and provide information about products and services, taking input of issues and their redressal thereof.

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Ability to stay calm when customers are stressed or upset or angry.

Should Have Good Communication Skills, Both Oral and Written.

Sykam Consultancy Services PVT. LTD. recruiting Customer Support Executive candidates nearby Chennai,.Sykam Consultancy Services PVT. LTD. vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Sykam Consultancy Services PVT. LTD. Company recruits a lot of candidates every year based on the skills. The candidates with Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Chennai, can apply for Customer Support Executive position in Sykam Consultancy Services PVT. LTD.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Sykam Consultancy Services PVT. LTD. recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Sykam Consultancy Services PVT. LTD. and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Sykam Consultancy Services PVT. LTD. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Sykam Consultancy Services PVT. LTD. and near your city and get a secured career.