Synergy Digital Solutions jobs - Customer Support Executive

Customer Support Executive

Synergy Digital Solutions
experience Fresher
salary 16,000 - 16,000 Per Month
qualification
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Posted: 2 Months ago
Views: 18
Applications: 10
Openings: 1

Job Description

Hi,
Warm Greetings from Synergy Digital Solutions!
We are hiring for the role of Customer Support Executive for Work From Home.
Eligibility:  Any Degree Passed
Prior experience in banking / finance sector
Responsibilities:
1.Explain customer products and services to clients and candidates.
2.Assist customers in opening bank account and demat account
3.Resolve documentation queries through email / chat / phone.

If interested pls call 

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

EducationB.Com, BA, BBA/BBM, BSc
Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1443884
Locality Address T. Nagar
StateTamil Nadu
Country India

About Company

Synergy Digital  offers a wide range of services including website design and development, digital marketing, and e-commerce solutions .Located in Kolkata,
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