Customer Support Executive jobs in Chennai at VR Careerz

Greetings from VR careers!!!
Urgent Opening in BPO International Voice process in Chennai

Job Description

The major purpose of the Call centre Agent is to handle inbound calls/Outbound for the existing potential customers.

The Call centre agent is accountable for the delivery of high - quality professional services in accordance with the mission, core values and purposes of the organization.

To communicate very effectively with the customer and gather all possible information as per the given queries.

Requirements:

The call centre agent must possess the following skills, attributes and essential functions:

Customer service and Sales experience( added advantage)
Computer literacy in MS Office( Word, Excel)
Strong presentation skills & Good written/oral Communication Skills with a genuine concern for the customer
Energetic, strong work ethic and Excellent organisation skills,
Strong customer service focus, Self-motivated and goal oriented,
Ability to work quickly to meet targets,
Willingness/proactive to learn and improve in all aspects of the position,
Strong desire in sales and successful negotiating skills.
Demonstrates flexibility and adaptability
Passion to work in a team environment
Should be flexible in working Night shifts (US work timings)
A rotational week off on weekdays(Not on weekends).

A Potential Player in partnering with clients to deliver right manpower solutions. Just give a call and see what makes us one of the most successful and fastest-growing Staffing and Management Consultancies.

VR Careerz is a consulting firm that offers a broad portfolio of manpower staffing solutions. VR Careerz is differentiated by its strong track record of delivery; and its experienced, enthusiastic people. Our performance in client and employee satisfaction has been recognized nationwide today.

VR Careerz has a successful strategic and full service in providing manpower solution for IT, ITES, Engineering and Telecom services with innovative and integrated methodology. Our Professional services and elite partnerships enables our customers to become leaders in the marketplace. ü üVR Careerz works with more than 20 clients ranging from small, start-up organizations to large, well-established corporations. The company’s client base represents a wide variety of industries, including ITES, Engineering Industries, banking / finance, Telecommunications, healthcare, manufacturing, and of course IT.