Yudeekshaa jobs - Customer Support Executive

Customer Support Executive

Yudeekshaa
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Month ago
Views: 1
Applications: 0
Openings: 100

Job Description

Opening in our Chennai branch for the position of “Customer Support Executive”for Domestic Voice process (100 nos).

Looking for both, Freshers & experienced candidates, Graduates with above average English communication and any one regional language- Telugu/Kannada/Malayalam/Hindi

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

EducationBA
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1567501
Job Category Tech Support
Locality Address T. Nagar
StateTamil Nadu
Country India

About Company

Yudeekshaa InfoTech is an innovative recruitment company that has been finding talented staff for PAN-India businesses.

 We are an energized Recruitment team of experts who work together to find the best talent in the market for your organization. 

Yudeekshaa Infotech has an enviable position in recruitment agencies. This reputation has been earned through countless proven solutions in permanent IT jobs, contract IT jobs, and non-IT jobs. Having won many good reputations for its service. 

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