Ishu Enterprise jobs - Customer Support Executive

Customer Support Executive

Ishu Enterprise
experience Fresher
salary 15,000 - 15,000 Per Month
qualification
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Posted: 23 Days ago
Views: 9
Applications: 8
Openings: 1

Job Description

'PART TIME WORK FROM HOME JOB' 
Designation: Customer support executive (CSE)
Gadget required : Mobile/Laptop/pc with Internet Connection
Working hours : 3-4 hrs. in a day  ( flexible Timings)
 Working days: *Monday to Friday Saturday and Sunday holiday
Salary : 15000/-+ INCENTIVES
Identification: Virtual ID card will be given
Trainings: 5 days (Product and process related Training)

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypePart Time
Job Id1666543
Locality Address Anand Vihar , Central Delhi , Chanakyapuri , Chandni Chowk , Dwarka
StateDelhi, Gujarat, Karnataka
Country India

About Company

Ishu Enterprise
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