Job Description:
About the Role
A Customer Support Executive will provide support related to product/services information, answer queries, and resolve/escalate any emerging problems that our customers might face with accuracy and efficiency.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
We are looking for an experienced Customer Support Executive to provide excellent customer service and to promote this idea throughout the departments. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations while meeting hourly, weekly and monthly targets.
MUST have exceptional English language skills, written and verbal. The schedule will be occasional work from home and in office.
Responsibilities
Requirements and Skills:
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Job Type: Full-time
Salary: From ₹40,000.00 per month
Schedule:
Education:
Experience:
Language:
Work Location: Remote
The financial system isn’t built to help most people. It works against you, with complicated rules and hefty penalties. That’s why we made Ava. We’re on a mission to level the playing field and help Americans keep more of their money.
We’ve been working together on this journey for over 2 years and have the backing of top-tier investors like Greylock, Firebolt & Precursor. These are the same investors that backed companies like Square, Affirm, Stripe, and PayPal.
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