EduTinker jobs - Customer Support Executive

Customer Support Executive

EduTinker
experience Fresher
salary 7,000 - 10,000 Per Month
Posted: 1 Year ago
Views: 3
Applications: 8
Openings: 1

Job Description

 

Responsibilities

  • Responding to customer queries in a timely and accurate way,

via phone, email, or chat

  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions

(for example, by testing different scenarios or impersonating users)

  • Monitor customer complaints and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved.
  • Gather customer feedback and share it with our Product, Sales, and

Marketing teams.

  • Assist in training Junior Customer Support Representatives.

Requirements and skills

• Strong working knowledge of the Microsoft Office Suite products

(MS Word and Excel etc.)

  • Experience as a Customer Support Specialist or similar CS role
  • Familiarity with school ERP domain
  • Experience in using help desk software and remote support tools
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience while handling challenging situations

    • Must have their Desktop or Laptop


Job Particulars

Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id943643
Locality Address Connaught Place
StateDelhi
Country India

About Company

EduTinker
Similar Jobs
experience Fresher
locationDelhi
salary 15,300 - 15,800 Per Month
13 Days ago
Quick Apply
experience Fresher
locationDelhi
salary 15,300 - 15,800 Per Month
14 Days ago
Quick Apply
Customer Support Executive
MULTINATIONAL INFORMATION TECHNOLOGY SERVICES AND CONSULTING COMPANY
experience 0 to 0.5 Years
locationDelhi,Gurgaon,Mumbai
salary 13,200 - 16,300 Per Month
16 Days ago
Quick Apply
premium
Customer Support Executive
FOR A CLIENT OF TEAMLEASE DIGITAL
experience 1 to 8 Years
locationHyderabad,Delhi,Faridabad,Gurgaon,Ghaziabad,Noida
salary 2,00,000 - 6,00,000 Per Year
1 Month ago
Quick Apply
Customer Support Executive
GROWING STARS CONSULTING
experience Fresher
locationDelhi,Gurgaon,Jaipur
salary 25,000 - 30,000 Per Month
1 Month ago
Quick Apply
experience Fresher
locationDelhi,Gurgaon
salary 25,000 - 30,000 Per Month
1 Month ago
Quick Apply
Customer Support Executive
INTELENET GLOBAL SUPPORT COMPANY
experience Fresher
locationDelhi
salary 12,000 - 15,000 Per Month
18 Days ago
Quick Apply
experience Fresher
locationDelhi
salary 8,000 - 10,000 Per Month
1 Month ago
Quick Apply
experience Fresher
locationDelhi,Lucknow,Noida
salary 10,000 - 15,000 Per Month
26 Days ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationDelhi
salary 22,000 - 40,000 Per Month
3 Days ago
Quick Apply
Customer Support Service
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationDelhi
salary 20,000 - 45,000 Per Month
22 Days ago
Quick Apply
Telesales Executive
SAT KARTAR GROUP
experience Fresher
locationDelhi,Chennai,Noida
salary 10,000 - 15,000 Per Month
22 Days ago
Quick Apply
BPO/Telecaller
CLIENT OF HR TECH
experience Fresher
locationDelhi
salary 30,000 - 45,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
A CLIENT OF FRESHERSWORLD
experience Fresher
locationDelhi
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
Customer Service Executive
CLIENT OF CASSIUS TECHNOLOGIES
experience Fresher
locationDelhi
salary 25,000 - 45,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF TEAMLEASE
experience Fresher
locationDelhi
salary 35,000 - 45,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationDelhi
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
Customer Support Service
FRESHERSWORLDCOM
experience Fresher
locationDelhi
salary 25,000 - 45,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationDelhi
salary 25,000 - 35,000 Per Month
9 Days ago
Quick Apply
Customer Support Service
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationDelhi
salary 20,000 - 45,000 Per Month
22 Days ago
Quick Apply
left slide     right slide
Jobs By LocationVIEW ALL
Active Jobs By Role
Accountant (3689) Admin (8) Agriculture and Dairy (0) Architect (728) Bartender (0) Beauticians / Spa (21) Bouncer (0) BPO / Customer care (21595) Caretaker / Nanny (0) Carpenter (0) Cashier (0) Cleaner / Washer (1) Construction / Laborer (0) Content Writer (612) Cook / Chef (59) Counsellor (247) Data Entry / Back Office (13224) Data Analytics (4) Design / Animation (3304) Delivery (103) Digital marketing / SEO (855) Draughtsman/Draftsman (0) Doctor / Physician (65) Driver (2) Electrician (3) Engineer (37951) Engraver (0) Event Planner (0) Fire Fighter (1) Fitter (3) Gardener(Mali) (0) Ground Staff (0) Hospitality Executives (309) Housekeeping (2) HR (2002) Insurance Consultant (6) IT Hardware Engineer (2001) IT - Mobile Developer (3313) IT Software-Engineer (24092) IT Software-QA/Tester (19) Lab Technician (3) Language Translator (0) Legal (1) Librarian (1) Management Trainee (1071) Mechanic (600) Media / Journalism (249) MIS Executive (10) Moulder (0) Nurse (637) Nutritionist / Dietician (1) Office Assistant / Helper (7) Operations (16) Operator / Machinist (5) Packager (19) Painter (0) Pharmacist / Medical Rep (891) Photographer / Videographer (0) Physiotherapist (0) Research/JRF/SRF (60) Plumber (0) Receptionist / Front Office (1116) Retail / Store Executive (169) Rigger (3) Sales / Marketing (5725) Security / Guards (0) Sports Trainer (0) Tailor/ dress designer (92) Teacher (348) Tool & Die Maker (2) Tourist Guide (0) Trainer (4) Waiter / Steward (0) Ward Boy (0) Warehouse Executive (5) Welder (0) Others (656)
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.