Tech Mahindra jobs - Customer Support Executive

Customer Support Executive

Tech Mahindra
experience Fresher
salary 14,000 - 16,500 Per Month
qualification
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Posted: 1 Year ago
Views: 3
Applications: 6
Openings: 1

Job Description

Dear Candidate,
Mega Walk-in drive at Tech Mahindra in Voice Process (Work from office).

Job Role :-Customer support executive
*FRESHER/EXPERIENCE Candidate Both can apply.
*Good Communication skills required. 
*6 Days working. 
*Salary bar :- 1.90 LPA 2.20 LPA.*One side cab in Odd hours
Only Immediate Joiners Required.

Carry your resume and adhaar card.

Responsibilities:
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id948263
Job Category Tech Support
Locality Address Vaishali , Indirapuram , Vijay Nagar
StateDelhi, Uttar Pradesh, Uttar Pradesh
Country India

About Company

Tech Mahindra offers innovative and customer-centric digital experiences, enabling enterprises, associates and the society to Rise. We are a USD 6 billion organization with 163,000+ professionals across 90 countries helping 1279 global customers, including Fortune 500 companies.
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