Customer Support Executive

Synergeo One
Experience : 0 to 4 Years
Location : Delhi, Ghaziabad(Kaushambi )
Per Month: Rs. 15,000 - Rs. 30,000
Posted on 03 Jan 20
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Job DescriptionLast Date 28 Jan 20
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities and Duties
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
Required Experience and Qualifications
  • Requires excellent command over English.
  • Customer orientation and ability to adapt/respond to different types of personalities.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Limited Phone support required.
  • Experience is helpful but is not a must.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

Synergeo One was estabilished in 2002 offering fully developed, quickly scalable business processes that leverage economies of scale and leading-edge technology to achieve success.

We believe in providing our customers – Quality at the right Price. Our motto in this regard is

Apply now
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