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Fresher
18,500 - 32,000 Per Month
Your Profile matches the job
Hiring for Global MNC with WFH option !!
Location Gurugram
Responsibilities
· Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine how to resolve customer problems
· Provide customer support by phone, email or instant message to business customers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department
· Processes a high volume of customer inquiries of client products and services and resolves a targeted percentage of those inquiries
· Tracks and documents inbound support requests and ensures proper notation of customer problems or issues
· Meets standards of job, such as quality standards, adherence to schedule and average handle time
· May provide guidance and/or mentoring to less experienced associates
Qualifications
Undergraduate, Graduate and Above
Compensation is best as per market standards !!
Max slab upto 3.12 LPA fixed + incentives + laptop
* conditional WFH
What we offer you
A fantastic range of benefits.
Great work spaces with dedicated and motivated colleagues
A broad range of professional education and personal development possibilities
A variety of career development tools, resources and opportunities
A work environment built on collaboration, flexibility and respect
We power talent acquisition initiatives through an innovative, modular Global Talent delivery model – capable of sourcing, vetting, payrolling and managing talent to deliver into contract staffing, direct hire, direct sourcing, talent pools and diversity initiatives.
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