Urvshi Sharma jobs - Customer Support Executive

Customer Support Executive

Urvshi Sharma
experience Fresher
salary 18,500 - 32,000 Per Month
qualification
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Posted: 6 Months ago
Views: 16
Applications: 38
Openings: 1

Job Description

Hiring for Global MNC with WFH option !!

Location Gurugram

 

Responsibilities

·        Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine how to resolve customer problems

·        Provide customer support by phone, email or instant message to business customers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department

·        Processes a high volume of customer inquiries of client products and services and resolves a targeted percentage of those inquiries

·        Tracks and documents inbound support requests and ensures proper notation of customer problems or issues

·        Meets standards of job, such as quality standards, adherence to schedule and average handle time

·        May provide guidance and/or mentoring to less experienced associates

 

 

Qualifications

Undergraduate, Graduate and Above

Compensation is best as per market standards !!

               Max slab upto 3.12 LPA fixed + incentives + laptop

* conditional WFH

 

What we offer you

A fantastic range of benefits.

Great work spaces with dedicated and motivated colleagues

A broad range of professional education and personal development possibilities

A variety of career development tools, resources and opportunities

A work environment built on collaboration, flexibility and respect 


Job Particulars

Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1043129
Locality Address Gurgaon City Centre, Sector 14, Gurgaon , Sector 15, Gurgaon , Sector 21, Gurgaon , Sector 23, Gurgaon
StateDelhi, Haryana, Uttar Pradesh
Country India

About Company

We power talent acquisition initiatives through an innovative, modular Global Talent delivery model – capable of sourcing, vetting, payrolling and managing talent to deliver into contract staffing, direct hire, direct sourcing, talent pools and diversity initiatives.

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