Jindal Intellicom jobs - Customer Support Executive

Customer Support Executive

Jindal Intellicom
experience Fresher
salary 15,300 - 15,800 Per Month
qualification
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Posted: 2 Months ago
Views: 1
Applications: 0
Openings: 1

Job Description

GRADUATE FRESHER CAN APPLY
UNDERGRADUATE WITH EXPERIENCE CAN APPLY
SALARY : 15.3K TO 15.8K IN HAND
DOMESTIC BPO BUT ENGLISH COMMUNICATION IS MANDATORY
ONLY FOR DELHI CANDIDATES
NO RELOCATION CASES
IMMEDIATE JOINERS PREFERRED

ONLY INTERESTED CANDIDATES SHOULD APPLY | SEND YOUR RESUME TO GET A CALL BACK

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1632609
Locality Address Najafgarh
StateDelhi
Country India

About Company

Jindal Intellicom
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