Sky high jobs - Customer Support Executive

Job Summary
We are looking for enthusiastic and customer service professionals who have proficient communication skills and want to pursue growth, salary and lucrative incentives.
Who can apply : Candidates with minimum 1-2 Years experience in customer service and should speak English and Hindi fluently.
Benefits - Salary plus Insurance
Location - Near Cochin international airport
Responsibilities and Duties

• Excellent communication skills
• Good listening and problem solving skills
• Ability to take and handle stress and pressure
• Good interpersonal skills
• Managing incoming calls and customer service inquiries
• Identifying and assessing customers’ needs to achieve satisfaction

Key Skills
Zoho CRM, Customer Service, English & Hindi
Required Experience and Qualifications
Experience: - work: 1 year (Preferred) - customer service: 1 year (Preferred)
Education: - Higher Secondary(12th Pass) (Required)
Language: - English (Required) - Hindi (Preferred)
Benefits
Salary, Incentive & Insurance

Job Type: Full-time

Salary: ₹18,000.00 to ₹24,000.00 /month

Experience:

• Customer Service: 1 year (Preferred)
• total work: 1 year (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• English (Required)
• Hindi (Preferred)

Industry:

• Customer Service

Job Duties:

• Answer incoming customer inquiries
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Collaborate with management teams to stay updated on new products, services, and policies
• Other duties as requested