Learnfly jobs - Customer Support Executive

Customer Support Executive

Learnfly
experience Fresher
salary 15,000 - 25,000 Per Month
qualification
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Posted: 1 Month ago
Views: 0
Applications: 1
Openings: 1

Job Description


  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

EducationBA
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1674353
Job Category Tech Support
Locality Address Janakpuri
StateDelhi
Country India

About Company

Learnfly is a leading online e-learning marketplace based in New Delhi. Our platform offers thousands of courses to individuals and corporate employees, aiming to enhance their skills and achieve personal and professional goals. With a global instructor base, we provide high-quality course materials, virtual labs, quizzes, assignments, and simulations developed by industry experts.


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