Greetings from Adecco..!!
Hiring for
Customer Support Executive
1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2. Serves customers by providing product and service information and resolving product and service problems.
3. Attracts potential customers by answering product and service questions and suggesting information about other products and services.
4. Knowing our products inside and out so that you can answer questions.
5. Handling queries from international customers on call, Email & Social Media.
6. Candidate should be flexible to work in rotational shifts, specifically US timelines.
7. Candidate with experience in providing support to international customers on call or chat process will be preferred
8. Proven work experience in customer interactions.
9. Hands-on experience with MS Office and internet research
10. In-depth understanding of customer service practices
11. Excellent written and verbal communication skills in English
12. Teamwork and motivational skills\Ability to handle multiple tasks, work in a fast-paced environment and meet deadlines.
13. Good follow-up skills
14. Honest and Self Disciplined
15. Team player
16. Quick learner
17. Customer centric approach
18. Hardworking
Job Location- Gurgaon
Salary- Negotiable