GalaxyCard jobs - Customer Support Executive

Job Details:

We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results.

Responsibilities:

·         Interact with customers via Calls, Chats, WhatsApp and resolve their queries

·         Maintaining a positive, empathetic and professional attitude toward customers at all times.

·         Responding promptly to customer inquiries.

·         Acknowledging and resolving customer complaints.

·         Ensure customer satisfaction and provide professional customer support.

·         Follow company process accurately and efficiently

Job Location: Gurgaon (Work from Office)

Perks and benefits:

• Fast growing team with exciting engineering challenges everyday!
• No work timings, no dress code, no micromanagement
• 100% merit driven culture. Performance is rewarded every time. No limit on compensation revisions, promotions for the performant
• No box. You work with the whole team, participate in every discussion. End to end visibility. You're not confined to just your role
• Medical insurance
• Flexible salary structure