Job Details:
We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results.
Responsibilities:
· Interact with customers via Calls, Chats, WhatsApp and resolve their queries
· Maintaining a positive, empathetic and professional attitude toward customers at all times.
· Responding promptly to customer inquiries.
· Acknowledging and resolving customer complaints.
· Ensure customer satisfaction and provide professional customer support.
· Follow company process accurately and efficiently
Job Location: Gurgaon (Work from Office)
Perks and benefits:
About GalaxyCard:
A mobile financial platform operated by GCT technologies Pvt Ltd. based in Gurugram, India. GalaxyCard app provides digital wallet, lending, recharge & utility payments, e-commerce etc., mainly to financially under-served customers in India, targeting tier 2 and 3 cities We are a compact and fast paced company having a multi-cultural ecosystem. We believe in fun filled work culture.
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