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Customer Support Executive

RIMS Bizzserve Pvt Ltd
12,000 - 20,000 Per Month
Posted on 16 May 19
Job DescriptionLast Date 15 Jul 19

Role and Responsibility:

  Managing incoming calls

  Generate sales leads

  Identify and assess customers’ needs to achieve satisfaction

  Build sustainable relationships and trust with customer accounts through open and interactive communication

  Provide accurate, valid and complete information by using the right methods/tools

  Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  Keep records of customer interactions, process customer accounts and file documents

  Follow communication procedures, guidelines and policies

Job Type

Interview Type

Face to Face Interview

Company Description
RIMS Bizzserve (previously knows as revolution information management services) has been established to make all your needs come to you at a snap of a finger,
we are an E-commerce Platform to provide various services through our famous Web portals -1. Logisticmart.com2. Zoopgo.com3.
We hope that we will become no.1 E-commerce Platform by the year 2020.COME GROW WITH US!