Customer Support Executive

RIMS Bizzserve Pvt Ltd
Experience : Freshers
Location : Gurgaon(MG Road, Gurgaon )
Per Month: Rs. 12,000 - Rs. 20,000
Posted on 04 Jan 20
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Job DescriptionLast Date 20 Feb 20

  Managing incoming calls

  Identify and assess customers’ needs to achieve satisfaction

  Build sustainable relationships and trust with customer accounts through open and interactive communication

  Provide accurate, valid and complete information by using the right methods/tools

  Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  Keep records of customer interactions, process customer accounts and file documents

  Follow communication procedures, guidelines and policies

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
logisticmart.comzoopgo.commovemycar.com
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