Alcs india IMF pvt ltd jobs - Customer Support Executive

We Have Openings for Customer Support voice Process(Females).

Interview Location ;-Hyderabad@Ameerpet

Interview Timings:-10Am to 4PM,

Responsibilities:-

1) Responsible for efficient dealing  to completion and enabling satisfaction of customer.

2)Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information 

3) Responsible for rendering useful administrative support to other members of the customer care team.

4)Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.

5)Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.

6) Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.

7)Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being

Skills:-

1)Good Communication

Education:-

1)Minimum 12 & Any Degree

2) We welcome Experienced Executives, even Fresher Can apply for this Position.

Languages:-

English,Hindi,Telugu(Any two languages is Mandatory)