Customer Support Executive

Experience : Freshers
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Location : Hyderabad(A S Rao Nagar , Abids , Adikmet , Alwal , Ameerpet, Attapur , Balanagar , Banjara Hills , Basheer Bagh , Begumpet , Bowenpally , Chandrayanagutta , Charminar , Dilsukhnagar , Film Nagar , Gachibowli , Habsiguda , Himayath Nagar , Hitech City , Jeedimetla , Jubilee Hills , Kacheguda , Karkhana , Kondapur , Koti , Kukatpally , Lakdikapul , Langer Houz , Madhapur , Malakpet , Manikonda , Marredpally , Masab Tank , Medchal Road , Mehdipatnam , Miyapur , Nallakunta , Nampally , Necklace Road , Panjagutta , Railway Station Road , S D Road , S R Nagar , Sainikpuri , Secunderabad, Shamirpet , Shamshabad , Somajiguda , Srinagar Colony , Tarnaka , Tolichowki , Warasiguda , Yousufguda , Hyderabad-Others)
Posted on 12 Sep 19
Job is expired
Job DescriptionLast Date 20 Sep 19
Job Description
Warm Greetings!!
Work for the largest e-commerce company as a Customer Service Associate. Amazon CS is hiring in Hyderabad and we are looking for aspirants who wants to build their career while working for the global leader.
Job Location: Hyderabad (Work from office and Work from Home)
Profiles we are hiring for and their Compensation Range -:
Digital Devices (International Voice): INR 2,82,516/- to INR 3,29,930/- LPA + other allowances
Digital Devices - Chat (Non-Voice): INR 2,26,013/- to INR 2,63,944/- + other allowances
Virtual Technical Support (Work from home): INR 2,70,596/- to INR 3,16,008/- LPA + other allowances
Customer Service Associate (Chat Profile): INR 2,09,869/- LPA + other allowances
Virtual Customer Service - Chat (Work from home): INR 2.01.013/- LPA + other allowances

Good English communication skill is required.
Other Perks & Additional Benefits:
-Transport Allowance (Optional) INR 4000 i.e. 48,000/- PA
-Internet Reimbursement upto INR 1250/- Per month (Applicable only for work from home profile)
-Zeta Meal Card INR 1100 Per month i.e. 13,200/- PA
-Night Shift Allowance INR 115/shift
-Overtime Allowance as per company policy
-Five days working- 2 Week Offs
-Rotational Shifts
-Each employee and their dependents (Spouse and 2 Children) are covered up to Rs.500,000 under the floater benefit scheme

Eligibility Criteria
-Minimum qualification required 10+2
-Excellent written and Verbal communication, comprehension and problem solving skills.
-Willing to work in a 24x7 environment .

Documents Required
-Updated Resume.
-1 passport size Photograph.
-Valid Government ID Proof (Aadhar Card and PAN Card)

Please Note
-Candidates who have applied in the last 3 months are not eligible.
-Candidates currently pursuing any regular course of education will not be considered.-Candidates staying outside transport zone or hiring zone have to relocate within the company boundary limits.

Job Type : Full Time
Interview Type : Written-test, Face to Face Interview, Telephonic Interview
Company Description
About Amazon CS:
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
 Meal Vouchers, Night Shift allowance, Over timeIndustry: BPO / Call Centre / ITESFunctional Area: ITES, BPO, KPO, LPO, Customer Service, OperationsRole Category: VoiceRole: Associate/Senior Associate -(NonTechnical)Employment Type: Permanent Job, Full TimeKeyskills:customer serviceCustomer SupportCustomer CareVoice ProcessChat ProcessInternationalwork from homeCall CenterNight ShiftInboundOutboundEmail ProcessFresherDomesticHelpdeskGuest RelationsITESCSECSACompany ProfileAmazon Development Centre (India) Pvt. strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.View Contact Details
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