Appe Technology Solutions jobs - Customer Support Executive

Customer Support Executive

Appe Technology Solutions
experience Fresher
salary 15,000 - 18,000 Per Month
qualification
Job is expired
Posted: 4 Years ago
Views:
Applications:
Openings: 2

Job Description

  • Coordinate day-to-day operations in the customer service department.
  • Respond to escalations and support critical issues
  • Create effective customer service procedures, policies, and standards.
  • Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
  • Implement an effective customer loyalty program.
  • Maintain accurate records and document all customer service activities and discussions.
  • Assess service statistics and prepare detailed reports on your findings.
  • Stay informed on the latest industry techniques and methods.
  • Languages : Hindi & English (must); Telugu

Job Particulars

Role 
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 521649
Locality Address Madhapur
State Telangana
Country India

About Company

We are group of MBAs & Engineers providing recruitment services and end to end HR solutions to various industries like IT Software, Engineering, healthcare, BPO, Banking , Civil, Manufacturing, Financial, Technical Support, Retail , Media, Entertainment. With core competence into Junior & Mid-level hiring, our recruitment processes are detailed and thorough to ensure that we hire the right candidate to fill your requirements. We support joining & post joining process, that includes Background verification,  induction, documentation process for smooth on-boarding of new hires.
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