Atticusoft India Pvt Ltd jobs - Customer Support Executive

Customer Support Executive

Atticusoft India Pvt Ltd
experience 0 to 1 Year
salary 13,000 - 20,000 Per Month
qualification
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Posted: 1 Month ago
Views: 6
Applications: 2
Openings: 1

Job Description

We have urgent requirement for Customer Support Executive voice and non voice process
Languages-English Hindi
Shift-Day Shift
Job location-Abids
Education- Inter or above
Required good communication skills
Ready to work flexible 

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers and Experienced (0 to 1 Year )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1763381
Job Category Tech Support
Locality Address Abids
StateTelangana
Country India

About Company

Atticusoft India Pvt Ltd
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