Avid Applications jobs - Customer Support Executive

Customer Support Executive

Avid Applications
experience Fresher
salary 10,000 - 15,000 Per Month
Posted: 6 Years ago
Applications:
Openings: 5

Job Description

  • We are looking for a Female Customer Support Executives with good communication skills and a great work ethic to join our company. 
  • The primary role of the applicant will be to assist the customer and respond efficiently based on customer requirements and to maintain high customer satisfaction. 
  • The person in this role must also be a keen note-taker who is adaptable and optimistic.

Responsibilities

  • Manage calls in a timely manner for various reasons like answer inquiries, resolve complaints, requests and provide information.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Primary focus is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
  • Keep records of all conversations in database in a comprehensible way.

Eligibility Criteria

  • Applicant Should be fluent in English, Telugu & Hindi (Mandatory)
  • PUC or Any Graduation
  • Relevant experience in customer service would be an added advantage.
  • Very good spoken English & Good Attitude.
  • Shift Timings: Day Shift (9:30 AM to 6:00 PM)


Job Particulars

Role  BPO / Customer care
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 124997
State Telangana
Country India

About Company

Avid has a reputation that’s strong on delivering innovation that provides advantages to every participant in media and entertainment. Our work on behalf of our customers has earned us some thrilling recognition.
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